These terms apply to purchases from avaava.ca, operated by Ava Ava Pet in Vancouver, British Columbia, Canada. By placing an order, you agree to these terms and the policies linked here.
Products and information
We work to present accurate product descriptions, images, prices, and availability. Screen colour and packaging appearance may vary. Baby Paw is the product brand; Ava Ava Pet is the retailer offering the products on this website.
Orders
Your order is an offer to purchase. We may accept, decline, or cancel an order where a product or price error, inventory issue, suspected fraud, payment issue, shipping restriction, or other reasonable operational problem occurs. If we cancel a paid order, the applicable amount will be refunded.
Prices and taxes
Prices are in Canadian dollars unless stated otherwise. Applicable taxes are calculated during checkout. Discounts cannot be combined unless expressly stated.
Payment
Available payment methods are displayed during checkout and may depend on device, order, location, and payment-provider eligibility. Approval of instalment or pay-later services is determined by the provider. Ava Ava Pet does not guarantee eligibility.
Shipping, returns, and refunds
Our Shipping Policy and Returns & Refunds Policy form part of these terms.
pH Monitoring product
The color-change indicator is intended as an observation aid only. It is not a medical diagnostic tool and does not replace veterinary care. Contact a qualified veterinarian about health concerns.
Accounts
You are responsible for information submitted through your account and for keeping login credentials confidential. Contact us if you believe your account has been used without authorization.
Acceptable use
Do not misuse the site, interfere with its operation, attempt unauthorized access, submit malicious material, or use site content in violation of applicable law.
Liability and applicable law
Nothing in these terms excludes rights or remedies that cannot legally be excluded. To the extent permitted by law, Ava Ava Pet is not responsible for indirect or consequential loss arising from use of the site or products. These terms are governed by laws applicable in British Columbia and Canada.
Contact
hello@avaava.ca
Ava Ava Pet
Vancouver, British Columbia, Canada.